Taylor Herring is a new City Connects Coordinator at Boston’s Ellis Mendell School, but she’s already into the full swing of the holiday season.
For Thanksgiving she worked with the United Way to secure food baskets for families in need. And the family council at her school raised funds to buy Stop and Shop gift cards that also helped families put food on their Thanksgiving tables.
“We’re a small school. We have about 270 kids. But we were able to help around 70 families,” Herring explains. “Our principal noted that because of Covid there has been an increase in the number of families who needed resources.”
Now that Christmas is coming, Herring is in the midst of managing a toy drive.
“We created an Amazon wish list that we publicized, and we also had awesome donors who gave a lump sum of money, so we were able to fulfill the wish list and get Target gift cards that families can use to buy toys or necessities. They can also use the gift cards for other siblings in the household.”
Even as an undergraduate at Boston College, Maria Theodorakakis was looking for a way to combine her academic interests with hands-on work.
“I was looking for a major that really kind of combined my interest in psychology and sociology with my interest in helping kids and working in schools,” Theodorakakis recalls.
A conversation with the late John Cawthorne, a former Associate Dean in BC’s Lynch School of Education and Human Development, led her to transfer from the College of Arts and Sciences to the Lynch School – and that’s where she found City Connects.
Back in those days, in 2007, when City Connects was only in five Boston schools, Theodorakakis applied for and received a summer research fellowship, joining the City Connects team.
She has stayed involved through college and graduate school (she earned a PhD in counseling psychology at Boston College). And today she’s City Connects’ Senior Manager of Clinical Practice and Research. She also works as a child psychologist at Massachusetts General Hospital.
Focusing on both practice and research has given Theodorakakis a unique view of City Connects.
As long as I’ve worked in schools, I have seen and worked against inequity. But the racial injustices of the past year have triggered a national crisis that demands new attention.
These inequities, which date to the country’s birth, have created glaring opportunity gaps that have led to persistent achievement gaps. Along with countless colleagues, I’ve worked to close these gaps, providing support and services to students.
In 2000, one of the most striking features of many schools was the number of students who were plagued by poverty. They were hungry or homeless or needed eyeglasses or dental care. Here in Boston, there was no systematic and systemic way to meet these needs. School staff spent most of their time assisting students who were “behavior problems.” Students who seemed okay got less attention. If a teacher learned that a student needed winter boots or a coat, there was no clear, systematic way to help.
In 2001, I worked with colleagues in the Boston Public Schools and at Boston College to create a systematic way to address these inequities for every student in a school, because a child who is hungry or cold or in pain isn’t ready to learn. Through a two year planning process with Boston educators, families, and community organizations, we developed City Connects, a model for providing integrated student support that’s based at the Boston College Lynch School of Education and Human Development. City Connects put coordinators, typically social workers and school counselors, into Boston Public Schools. They looked at every student’s strengths and needs and connected each student with a tailored set of supports, resources, and services. The coordinators tracked information and monitored student progress.
Whether their schools are open for in-person learning or open for virtual learning, City Connects Coordinators are working to get the right services to the right child at the right time.
In their hands, the core City Connects model remains the same, but it is being delivered in increasingly creative and flexible ways.
One example is Zuleika Andrade, who started working as a coordinator in January.
“Then,” she says, “Covid happened.”
So Andrade and her school — Mission Grammar School, a Catholic school in Boston’s Roxbury community – pivoted from in-person to online education. Andrade worked with students virtually running lunch-bunch and snack groups, providing individualized support to students, and helping families navigate access to resources.
“I was calling families and checking in to see what parents needed now that school was closed, because school provides so much, not just education, but meals, child care, social-emotional connections.”
Last month, the school reopened for in-person instruction with a new, safety-conscious look: in addition to new classrooms, a new lab, and a new ventilation system, there are signs with reminders of where to stand to be socially distant.Continue reading →
Because the students and families we serve will be especially hard hit by the educational, social, and economic impacts of the COVID-19 pandemic, the need for strong and effective approaches to student support has never been greater. To help meet this need, the Boston College Center for Optimized Student Support will continue to bring you information and best practices relevant to effectively serving children and families before, during, and after this crisis. The Center’s flagship program, City Connects, is continuing its commitment to provide high-quality, evidence-driven student support in this challenging time.
As schools across the country shut down due to the ongoing COVID-19 pandemic, City Connects Coordinators are responding to the needs of students and families impacted by this ever-changing crisis.
“Many families of the students in our City Connects schools will be especially vulnerable to the worst effects of this crisis,” said Mary Walsh, our Executive Director. “For families whom we serve, this pandemic means unexpected unemployment, heightened food insecurity, lack of child care, and sudden loss of stability provided by the everyday routine of school.”
City Connects Coordinators have been hard at work preparing for school closures. Across all our sites, the most immediate and critical need is food for families and children who rely on school breakfast and lunch programs. Every city in which we work has found different ways to address food provision for students. In Dayton, Ohio, for example, coordinators are helping with a drive-by pick up service at school so families can easily obtain packages of food. In Minneapolis, City Connects Program Manager Laurie Acker and her team have helped coordinate regular delivery of boxes containing food to bus stops. They are also letting students and families know which restaurants in the Minneapolis area are offering free food for those affected by school or business closures. Continue reading →