As long as I’ve worked in schools, I have seen and worked against inequity. But the racial injustices of the past year have triggered a national crisis that demands new attention.
These inequities, which date to the country’s birth, have created glaring opportunity gaps that have led to persistent achievement gaps. Along with countless colleagues, I’ve worked to close these gaps, providing support and services to students.
In 2000, one of the most striking features of many schools was the number of students who were plagued by poverty. They were hungry or homeless or needed eyeglasses or dental care. Here in Boston, there was no systematic and systemic way to meet these needs. School staff spent most of their time assisting students who were “behavior problems.” Students who seemed okay got less attention. If a teacher learned that a student needed winter boots or a coat, there was no clear, systematic way to help.
In 2001, I worked with colleagues in the Boston Public Schools and at Boston College to create a systematic way to address these inequities for every student in a school, because a child who is hungry or cold or in pain isn’t ready to learn. Through a two year planning process with Boston educators, families, and community organizations, we developed City Connects, a model for providing integrated student support that’s based at the Boston College Lynch School of Education and Human Development. City Connects put coordinators, typically social workers and school counselors, into Boston Public Schools. They looked at every student’s strengths and needs and connected each student with a tailored set of supports, resources, and services. The coordinators tracked information and monitored student progress.
Whether their schools are open for in-person learning or open for virtual learning, City Connects Coordinators are working to get the right services to the right child at the right time.
In their hands, the core City Connects model remains the same, but it is being delivered in increasingly creative and flexible ways.
One example is Zuleika Andrade, who started working as a coordinator in January.
“Then,” she says, “Covid happened.”
So Andrade and her school — Mission Grammar School, a Catholic school in Boston’s Roxbury community – pivoted from in-person to online education. Andrade worked with students virtually running lunch-bunch and snack groups, providing individualized support to students, and helping families navigate access to resources.
“I was calling families and checking in to see what parents needed now that school was closed, because school provides so much, not just education, but meals, child care, social-emotional connections.”
Last month, the school reopened for in-person instruction with a new, safety-conscious look: in addition to new classrooms, a new lab, and a new ventilation system, there are signs with reminders of where to stand to be socially distant.Continue reading →
Because the students and families we serve will be especially hard hit by the educational, social, and economic impacts of the COVID-19 pandemic, the need for strong and effective approaches to student support has never been greater. To help meet this need, the Boston College Center for Optimized Student Support will continue to bring you information and best practices relevant to effectively serving children and families before, during, and after this crisis. The Center’s flagship program, City Connects, is continuing its commitment to provide high-quality, evidence-driven student support in this challenging time.
As schools across the country shut down due to the ongoing COVID-19 pandemic, City Connects Coordinators are responding to the needs of students and families impacted by this ever-changing crisis.
“Many families of the students in our City Connects schools will be especially vulnerable to the worst effects of this crisis,” said Mary Walsh, our Executive Director. “For families whom we serve, this pandemic means unexpected unemployment, heightened food insecurity, lack of child care, and sudden loss of stability provided by the everyday routine of school.”
City Connects Coordinators have been hard at work preparing for school closures. Across all our sites, the most immediate and critical need is food for families and children who rely on school breakfast and lunch programs. Every city in which we work has found different ways to address food provision for students. In Dayton, Ohio, for example, coordinators are helping with a drive-by pick up service at school so families can easily obtain packages of food. In Minneapolis, City Connects Program Manager Laurie Acker and her team have helped coordinate regular delivery of boxes containing food to bus stops. They are also letting students and families know which restaurants in the Minneapolis area are offering free food for those affected by school or business closures. Continue reading →
“We love mentoring,” City Connects Coordinator Will Osier of Boston’s Josiah Quincy School says.
That’s why every week on Wednesdays, 20 girls from the Quincy School in grades eight through 11 go into the heart of downtown Boston and meet with mentors at the online furniture and home goods company Wayfair.
City Connects works in the Quincy Upper school serving students in grades 6-12. In the upper grades, the City Connects model helps older children dream big. And just as they do in elementary schools, Osier and other coordinators working with older students provide individualized services and opportunities that meet students’ strengths and address their needs. Coordinators engage students in designing personalized plans and connect them to resources, relationships, and opportunities that can boost their college and career aspirations.