National Guidelines on Integrated Student Support


From the earliest days of the pandemic, we’ve seen how powerful it is for schools to provide integrated student support.

To share knowledge about this powerful approach, the Mary E. Walsh Center for Thriving Children – home to City Connects — has just released the first “National Guidelines for Integrated Student Support,” a joint project of experts in research and evaluation as well as in the practice of integrating comprehensive school- and community-resources for students.

The guidelines are a “first effort to encapsulate evidence-based best practices and define what high quality implementation looks like in the day-to-day functioning of schools.”

“Our hope is that, in your hands, this knowledge will raise the standards of care and opportunity provided to our nation’s children and youth,” the guidelines’ website says.

 The need is glaring.

“Students’ learning and wellbeing are increasingly impacted by the complex challenges of our time,” the report notes, adding:

“More than a third of high school students in the United States experienced poor mental health at least most of the time during the pandemic.”

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City Connects in the news

City Connects Coordinators have been working harder than ever to meet the needs of students, families, and communities. 

Here’s a roundup of news stories that share some of the work coordinators are doing.

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In Salem, Mass., a fire that damaged five buildings prompted a community-wide response that includes city officials, local charities, and City Connects Coordinators. 

“Our thoughts are with our Salem school families who were impacted by yesterday’s fire on Hancock Street,” Salem’s School Superintendent Stephen Zrike said in a news release

“Salem Public Schools’ City Connects Coordinators, Family Engagement Facilitators, and school leaders are working with identified staff and families who may have been impacted. If you have questions or have been impacted by the fire, please contact your school to be connected with those who can assist.”

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In Indianapolis, Ind., Mayor Joe Hogsett is addressing the city’s mental health challenges. In March, he pledged to “implement a clinician-led mobile crisis team to respond to calls for help involving mental health situations in Indiana’s capital city,” the Indianapolis Star reports, adding that another part of the city’s efforts to address mental health is City Connects, which “lets the city work with school children and their families on mental health-related issues.”

 And as Indianapolis and other City Connects sites show, the supportive work that coordinators do inside schools integrates with and enhances community wide efforts.

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A national conversation on supporting the whole child

The pandemic hit schools hard.

But federal Covid relief funding is giving schools an opportunity to recover and grow stronger by making strategic new investments in supporting students and helping them succeed. 

We’re excited that City Connects is part of this national conversation.

Last month, a federal summit – “From Recovery to Thriving: How the American Rescue Plan is Supporting America’s Students” – hosted by the U.S. Department of Education, brought together “education leaders, advocates, and philanthropic partners” to discuss how American Rescue Plan (ARP) funds are helping schools and students.

Among the summit speakers was Jillian Lain, Director of City Connects Midwest, which is based at Marian University’s Center for Vibrant Schools.

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Children Are Resilient: A Letter to the Editor from Dr. Mary Walsh

An April 24 article in the Boston Globe tackled the challenges educators are dealing with in the third year of the pandemic, including how to support struggling students.

“Everything I’ve trained for, everything that’s worked in the past, none of it’s working,” said Laura Messner, a middle school English language arts literacy specialist in Scituate. “I’m very worried about what’s coming down the pike if we don’t think about how we’re going to address these challenges that are not temporary challenges.”

Dr. Mary Walsh, executive director of the Center for Thriving Children and expert in developmental psychology, wrote a response to the article, focused on concrete ways to better support students and teachers.

Dr. Walsh’s letter was published last week. 

“The article “Teachers help students struggling to succeed” powerfully covers the impacts of students’ challenges. It also highlights missed opportunities for more effectively supporting student — and teacher — well-being and learning.

“Though the challenges of the current COVID-19 era are real, children are also resilient. Mental health is bolstered by a range of interventions. Mild to moderate needs can be addressed with a caring school environment; after-school programs; mentors; participation in sports, arts, or other extracurricular activities; and relationships with peers and adults, while serious mental health needs require therapeutic treatment.

“Adding more counselors and social workers to extend current strategies is unlikely to be financially viable or sufficient to meet the need. Instead, schools that create systems of support to provide every student with an individualized support plan are seeing improvements. These systems connect each child to a tailored set of resources and enrichment opportunities to address that student’s strengths and needs, drawing on resources in the school, the community, or both. These systems of “integrated student supports” are now known to improve student well-being and learning, as well as support teachers who, early research shows, are less likely to leave the profession if their school has such a system in place.”

What Dr. Walsh conveyed in her letter reflects the City Connects practice, and its evidence of positive short- and long-term impacts on student learning and thriving. To learn more about the City Connects model, click here and to learn more about best practices for integrated student support go here.

Businesses see value in City Connects

In Indiana, City Connects has gotten a welcome nod from the business community. 

Our program is featured in the current issue of BizVoice, published by the Indiana Chamber of Commerce. 

“Poverty, homelessness, illness, domestic violence and other issues heavily influence well-being,” the article, Beyond the Classroom, says of students. City Connects “is an innovative concept designed to help children engage and learn in school by connecting them with customized intervention, prevention, and enrichment services to thrive.”

This work is done by City Connects Coordinators, or, as some Indiana schools call them, “family navigators.” And as we’ve blogged, City Connects’ work in the Midwest is being managed by the City Connects Technical Assistance Center at Marian University’s Center for Vibrant Schools.

“We were very intentional with putting the family navigators in our schools that had students who faced the most obstacles and needed additional support. Our family navigators, along with our community partners, really build a network of support for the students, the families, the schools and the teachers who serve them,” Lee Ann Kwiatkowsk says in the article. She’s the director of public education and CEO of the Muncie Public Schools. 

The article also highlights how essential City Connects has proven to be during the pandemic. 

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Gathering equitable evidence and putting it into action


A silver lining of these challenging times is that there is new and welcome attention to the concept of equity. 

At City Connects, we’ve spent decades working to achieve equitable outcomes by serving all students.

Now we’re proud that the nonprofit organization Project Evident has recognized City Connects as an example of the use of “equitable evidence.”

With funding from the Bill and Melinda Gates Foundation, Project Evident launched the Actionable Evidence Initiative, which seeks, as its website explains, “to engage stakeholders in the education sector to accelerate the development of evidence and solutions that can improve outcomes for students who are Black, Latino/a/x, or experiencing poverty.”

A key strategy is “supporting researchers, technical assistance providers, funders, and policymakers to adopt actionable evidence approaches that prioritize practitioners learning and decision making and centers on community needs and voices.”

Continue reading “Gathering equitable evidence and putting it into action”
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